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Everyone

Logging in

How to sign in to TorqueOS, the difference between roles, and what to do if you can't get in.

TorqueOS uses a single sign-in page for everyone — workshop admins, mechanics, fleet admins, and fleet users. The role on your account determines what you see after you sign in; the login flow itself is the same.

Sign in

  1. Go to app.torqueos.net/login.
  2. Enter the email address you used at signup (or that an admin used to invite you).
  3. Enter your password and click Sign in.
The TorqueOS sign-in page

Once signed in, you'll land on the dashboard for your role. Workshop admins see the workshop overview; fleet admins see their own fleet; mechanics see only the work orders assigned to them.

I forgot my password

  1. On the login page, click Forgot password?
  2. Enter your email address and submit the form.
  3. Check your inbox (and spam folder) for an email from noreply@torqueos.net.
  4. Click the reset link in the email — it's good for 1 hour — and choose a new password.
The forgot-password form

If the email never arrives, check the spelling of your address and look in spam. If it's still missing, email support@torqueos.net.

What if my account is locked or invitation expired?

Invitations expire after 7 days. If your invitation link no longer works, ask the person who invited you to resend it — they can do that from the same screen they invited you on. If you've been locked out for security reasons, contact support.

Roles in TorqueOS — quick reference

  • Workshop Admin — full access to your workshop, customers, and team.
  • Mechanic — sees only work orders assigned to them, plus the assets and prestarts on those jobs.
  • Fleet Admin — full access to your own small business' assets, work orders, defects, and team.
  • Fleet User — operational access: submit defects and prestarts, view assigned work orders.

Still stuck? Email support@torqueos.net with your tenant name and a brief description and we'll get back to you the same business day.