Platform features
Everything you need to run a modern workshop or fleet
Explore the complete feature set designed specifically for heavy transport operations.
Core features
The foundation of efficient fleet management
Asset management
- Track vehicles, trailers, and earthmoving equipment
- Odometer and engine hours tracking
- Service interval configuration
- CSV bulk import
- VIN and registration tracking
- Status management (In Service, Out of Service, Retired)
- Filter specifications (oil, fuel, air, hydraulic)
Work orders
- Simple lifecycle (New → In Progress → On Hold → Done)
- Service type classification (Scheduled, Repair, Inspection, Emergency)
- Time entry tracking for labor
- Parts allocation and cost tracking
- Service checklists on every job
- PDF generation
- Priority levels (Low, Medium, High, Urgent)
- Notes and photo attachments
Job scheduler
- Visual calendar with drag-and-drop
- Day and week views
- Mechanic filtering
- Priority color coding
- Status indicators
- External calendar sync (Google, Apple, Outlook)
- Smart auto-scheduling suggestions
Preventive maintenance
- Track by kilometres, hours, or time
- Dual intervals (e.g. 10,000km OR 6 months)
- Overdue and due-soon alerts
- Dashboard notification center
- Email notifications
- Auto-calculation of next service
Inspections & Checklists
- Customizable templates
- Checkbox, number, and multiple choice items
- Mobile-friendly execution
- Pass/Fail/Conditional results
- Automatic defect creation
- Category A/B/C fault classification
- Professional PDF reports
Defect reporting
- Report multiple defects per submission
- Priority levels (Low, Medium, High, Critical)
- Photo attachments
- Approval workflow
- Convert to work orders
- Track resolution status
- Link to quotes
Driver prestart checks
- QR code-based access (no login required)
- Simple PIN authentication
- Mobile-optimized interface
- Automatic defect creation
- Odometer updates from the field
- Order QR stickers through the system
Fuel journal
- Track fuel quantity, cost, and location
- Fuel type tracking
- Efficiency calculations (km/L or L/hr)
- Dashboard statistics
- Smart reading updates
- Filter and search
Parts & Inventory
- Parts catalogue
- Stock level tracking
- Low stock alerts
- Supplier details
- Usage history
- Direct work order integration
Customer portal
- Portal access for customers
- Dashboard with fleet overview
- Work order visibility
- Quote approval via email
- Service history access
- Team invitations
Reports & Analytics
- Dashboard with key metrics
- Overdue services report
- Completed work report
- Cost analysis
- Service history timeline
- Professional PDF exports
- Customer filtering for workshops
Reading History & Audit
- Complete audit trail for readings
- Odometer and engine hours tracking
- Source tracking (work orders, fuel, manual)
- Corrections and soft delete
- Statistics per reading type
- Compliance-ready records
Advanced capabilities
Powerful tools for complex operations
Smart scheduling
Let TorqueOS automatically suggest optimal time slots for work orders based on priority, mechanic availability, and workload.
- Auto-suggest time slots for unscheduled work
- Priority scoring (urgent/overdue first)
- Load balancing across mechanics
- Gap detection and filling
- Editable suggestions with pinning
- Business hours aware
- Reschedule notifications to customers
Quote system
Standalone quoting with defect linking, automatic conversion to work orders, and customer approval workflow.
- Two creation paths (customer request or workshop draft)
- Line items for parts, labor, consumables
- Defect item linking
- Customer approval via email
- Auto-conversion to work order on approval
- Sequential quote numbers (Q-00001, Q-00002)
Service history timeline
Unified view combining work orders, defects, inspections, and manual service entries — all in one chronological timeline.
- Combined record types in one view
- Filter by type, customer, or asset
- Click through to detail pages
- Filter change tracking
- Cost tracking over time
- PDF export for compliance
Multi-tenant architecture
Complete data isolation with workshop-customer linking. Workshops manage multiple customers, customers see their own data.
- Tenant-level data isolation
- Workshop-customer link requests
- Cross-tenant visibility (with permission)
- Role-based access control
- Team member invitations
- Client profiles for workshops
Security & compliance
Your data is protected with enterprise-grade security
Authentication & Access
- Secure authentication with session management
- Encrypted password storage
- Role-based access control
- Team permission management
Data protection
- Complete tenant data isolation
- Encrypted data transmission
- Regular automated backups
- Australian-hosted data
Audit & Compliance
- Complete reading history audit trail
- Activity logging for all actions
- Soft-delete with restoration
- Export reports for compliance audits
Reliability
- 99.8% uptime SLA
- Automatic failover and redundancy
- Continuous monitoring
- Disaster recovery planning